Privacy Policy

Effective date: October 7, 2026

This Privacy Policy explains how Rad Lighting WA ("Rad Lighting WA," "we," "us," or "our") collects, uses, and protects personal information when you visit radlightingwa.com (the "Website"), contact us, or use our permanent and holiday exterior lighting services.

1. Information We Collect

Information you provide. When you fill out a form, request a quote, book a consultation, email us, call or text us, we may collect your name, email address, phone number, property address, details about your project, and any other information you choose to share.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, referring pages, and the date and time of your visit.

Cookies and analytics. The Website may use cookies and similar technologies, as well as analytics tools, to help the Website function, understand how visitors use it, and improve our content. You can set your browser to refuse or delete cookies; some features may not work properly if you do.

2. How We Use Your Information

• To respond to your inquiries and provide quotes and estimates;
• To schedule consultations, installations, and service visits;
• To perform our services, process payments, and provide warranty support;
• To send service-related communications, such as appointment confirmations and reminders;
• To improve the Website, our services, and customer experience;
• To protect against fraud and misuse, and to comply with legal obligations.

3. We Do Not Sell Your Personal Information

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Service Providers

We share information only as needed with trusted service providers that help us run our business, such as scheduling, customer relationship management (CRM), and invoicing tools; payment processors; email and phone/text messaging providers; and website hosting and analytics providers. These providers may use your information only to perform services for us. Payment card information is handled by our payment processors and is not stored on the Website. We may also disclose information if required by law or to protect our rights, property, or safety.

5. Phone and Text Message (SMS) Communications

If you provide your phone number, you agree that we may contact you by phone call or text message about your inquiry, quote, appointments, and services. Message frequency varies, and message and data rates may apply. Consent to receive text messages is not a condition of purchase. You can opt out of text messages at any time by replying STOP, and reply HELP for help. You may also ask us to stop calling you by contacting us using the information below. We do not share mobile phone numbers or text-messaging consent with third parties for their marketing purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information for as long as needed to provide our services, support warranties, maintain business records, and meet legal obligations, and then delete or de-identify it.

8. Children's Privacy

The Website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Your Choices and Washington Residents' Rights

You may request to access, correct, or delete the personal information we hold about you, or opt out of marketing communications, by contacting us. Washington residents may have additional rights under applicable Washington law, including laws that protect consumer health data. We will respond to requests as required by applicable law and may need to verify your identity before acting on a request.

10. Third-Party Links

The Website may link to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or want to make a request about your personal information, please contact us:

Rad Lighting WA
Website: radlightingwa.com
Email: info@radlightingwa.com
Phone: (801) 793-0146